Terms and Conditions

Terms and Conditions

Welcome to sportshorizon.com (the "Website"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, products, and online store. The Website is owned and operated J&E Sports Sdn Bhd

By accessing, browsing, or placing an order on sportshorizon.com, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, please do not use this Website.

1. Eligibility & Account Registration
Eligibility: By using this Website, you represent that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian.
Account Security: If you create an account on sportshorizon.com, you are responsible for maintaining the confidentiality of your account credentials and password. You agree to accept responsibility for all activities that occur under your account. We reserve the right to terminate accounts or refuse service at our sole discretion.

2. Product Information and Pricing
Product Descriptions: We make every effort to display the colors, specifications, and details of our sports gear (including badminton, pickleball, squash, tennis, and padel equipment) as accurately as possible. However, we do not warrant that product descriptions or other content are completely error-free or up-to-date.
Pricing Currency: All prices displayed on the Website are in Malaysian Ringgit (MYR) unless stated otherwise.
Pricing Errors: In the event that a product is listed at an incorrect price due to a typographical or system error, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price, even if the order has been confirmed and your payment processed. If your payment has already been processed, we will issue a full refund.

3. Payments and Orders
Payment Methods: We accept major credit/debit cards (Mastercard, Visa, AMEX), PayPal, and Malaysian local payment gateways including DuitNow, FPX, and Touch 'n Go (T&G) eWallet.
Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to limit order quantities or decline service to any customer without prior notification.

4. Shipping, Delivery, and Returns
Shipping Terms: Shipping rates and delivery timeframes are subject to our Shipping Terms. Free shipping thresholds (e.g., free shipping throughout Malaysia with a minimum purchase of RM180) are promotional and may be updated or modified at any time.
Authenticity: We guarantee that all products sold on our platform are 100% Original and Authentic.
Returns & Cancellations: All returns, exchanges, and order cancellations are governed by our established Product Policies.

5. Third-Party Resources & Community Directories
Directory Accuracy: Our Website provides community directories, including lists of pickleball/padel courts, events, and certified coaches in Malaysia. This information is provided for convenience and general reference only.
No Endorsement: We do not explicitly vet, employ, or guarantee the service quality, safety, or credentials of independent third-party coaches or venues listed on our site. Users engage with these third parties entirely at their own risk.

6. Health and Wellness Disclaimer
General Informational Purpose Only: The content, blogs, and product information related to Health and Wellness (including sports injuries, joint health, and supplements) on sportshorizon.com are intended for informational and educational purposes only.
Not Medical Advice: This information does not constitute medical advice, diagnosis, or treatment. Always seek the advice of a qualified physician or healthcare provider regarding any sports injury or medical condition before using any wellness products or changing your physical routine.

7. Intellectual Property
Ownership: All content on this Website—including text, graphics, logos, button icons, product descriptions, images, blog posts, and software—is the property of sportshorizon.com or its content suppliers and is protected by local and international copyright and trademark laws.
Restricted Use: You may not replicate, duplicate, copy, sell, or exploit any portion of the Website or its content for commercial purposes without express written consent from us.

8. Limitation of Liability
To the maximum extent permitted by applicable law, sportshorizon.com and its operators shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from:
The use or inability to use this Website or our products.
Unauthorized access to or alteration of your transmissions or data.
Injuries sustained through the participation in sports activities using equipment purchased from our site.

9. Governing Law
These Terms and Conditions shall be governed by, construed, and enforced in accordance with the laws of Malaysia. Any dispute arising out of or in connection with the use of this Website shall be subject to the exclusive jurisdiction of the Malaysian courts.

10. Modifications to Terms of Service
We reserve the right to update, change, or replace any part of these Terms and Conditions at any time by posting updates to our Website. It is your responsibility to check our website periodically for changes.

11. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Email: sales@sportshorizon.com.
WhatsApp: 012-2975262